
Change Management
Digital transformation is the biggest driver of change processes in organizations worldwide. Digital transformation is more than just technology; the key lies in people. We guide your company through the change, minimize resistance, and maximize acceptance. With tailored change strategies, targeted communication, and practical training concepts, we make changes tangible. This ensures that your digitalization projects are not only implemented but supported by everyone – for sustainable success.
Successful Transformation Begins with the Right Building Blocks
Service Components
Structured communication, targeted training, and sustainable adaptation – for a change that works.
Communication Concept
A structured communication concept is essential to convey changes transparently and positively. We define clear goals, analyze target groups, and identify relevant stakeholders. Based on this, we develop key messages that build trust and minimize resistance. A coordinated communication plan ensures that all measures are aligned with project milestones. We use the most effective channels and formats – from emails and newsletters to interactive videos, events, or workshops – for consistent and impactful communication.
End-User Communication & Stakeholder Management
Targeted end-user communication and structured stakeholder management promote acceptance and engagement. We develop information and awareness measures, supported by FAQs, email campaigns, and quick-start guides. Regular updates and briefings ensure transparency, while feedback channels enable exchange. A structured rollout communication ensures that all participants are optimally informed, prepared, and motivated.
Training Concept
A central component of our change management is a tailored training concept that optimally prepares your employees. We analyze target groups, learning objectives, and requirements to develop a suitable strategy – whether face-to-face, online, or blended learning. A structured timeline ensures seamless integration into your project milestones. We also define appropriate methods, formats, and tools for practical knowledge transfer and sustainable learning curve.
Training Materials
Professional training materials support knowledge transfer. We create practice-oriented content, visually appealing presentations, as well as handouts and trainer guides as reference works. Additionally, we offer interactive e-learning materials such as videos, quizzes, and exercises. By integrating your corporate design, all materials receive a uniform, professional appearance.
Training Implementation
Interactive workshops and training sessions enable direct application of what has been learned. Whether on-site or virtual – we adapt the implementation to your requirements. Our train-the-trainer approach empowers internal multipliers for sustainable knowledge transfer. Feedback mechanisms such as participant surveys ensure continuous optimization. We also offer ongoing support for long-term learning success.
Adaptation
A successful change process requires targeted measures to adapt new structures and work methods. With our multiplier concept, we empower key individuals to actively support change and sustainably anchor knowledge within the company. To minimize resistance, we use nudging techniques that make changes intuitive and appealing. We also consider perception processes by identifying biases and resolving them through debiasing strategies to promote more objective decision-making. Additionally, we develop incentive and reward systems that increase motivation and favor sustainable behavioral changes. This way, we create a positive, co-created culture of change.
Change with Method
Our Competencies
State-of-the-Art Change Management Methods
From the Change Story to the Golden Circle, ADKAR, Kotter, or the seven change phases – we bring the most effective instruments and methods.
Professional Stakeholder Management
Training & Enablement
Nudging & Debiasing
Feedback & Measurement Methods
We have the expertise to strategically collect and analyze sentiment and KPIs to measurably steer and continuously optimize the change process.
Digital Tools
Agile & Lean Thinking
Facilitation & Coaching Skills
Crisis & Conflict Management
More Success in Change
Your Benefits Through Targeted Change Management
Higher acceptance, long-term behavioral changes, and a resilient organization – for sustainable change with impact.
- Early identification of resistance to initiate countermeasures in a timely manner
- Sustainable acceptance through continuous communication and support throughout the entire change process
- Security and trust through targeted education and training that reinforce new behaviors and reduce uncertainties
- Cost reduction through long-term adaptation and stable handling of new tools and processes
- Develop greater adaptability and resilience to changes within the organization
Success Stories
Experience That Counts

With digatus, we have found a very competent partner who accompanies us on our journey into the Microsoft365 world. Together, we introduced Microsoft Teams with some additional functions within a few months, bringing great benefits to NürnbergMesse. We are pleased that digatus continues to support us on our further path to the workplace of the future.
Dirk Zapp
Head of Technology & Operations
NürnbergMesse GmbH

“Thanks to excellent IT expertise, competent partner companies in the SAP environment, and a high level of personal commitment from the project team, digatus has succeeded in implementing the carve-out and transition within the given timeframe, while realizing a modern, efficient IT system tailored to the needs of a medium-sized company. We are pleased to have gained a reliable IT provider and project partner at our side with the successful completion of this project.”
Jürgen Ziegler
Principal
Mutares AG
Competent Advice at Your Side
Our Expert for Your Concerns
Dr. Moritz Hagen is responsible for the Change Management area and serves as the central point of contact for all topics related to change processes, organizational transformation, and the support of change projects.