Managed Services
Our Managed Services provide comprehensive IT services in which we assume responsibility for the management, maintenance, and optimization of your IT infrastructure. This allows you to focus on your core business while our experts manage your IT securely, efficiently, and cost-effectively. Our services include, for example, the management of your server, network, and cloud environments as well as all security measures for their protection. As an ISO/IEC 27001-certified company, we meet the highest international standards in information security and ensure responsible handling of sensitive data and IT systems. If required, we also optimize the utilization of your software licenses and support you in developing a future-proof IT strategy.
Holistic IT solutions for maximum performance and security
Service Components
From infrastructure to IT security – we provide solutions that minimize downtime, optimize costs, and future-proof your organization.
Our experts manage your entire IT infrastructure, from servers and networks to cloud solutions. This includes server management with administration, maintenance, and optimization of physical and virtual servers as well as network management including monitoring, maintenance, and performance optimization of firewalls, switches, and routers. Additionally, we provide cloud management for the integration and administration of cloud services such as AWS, Azure, and Google Cloud as well as automated patch management for regular security and functionality updates. 24/7 monitoring and proactive troubleshooting ensure minimized downtime and optimal performance.
IT security is essential for every organization. Our solutions therefore provide you with protection against both cyberattacks and data loss. We ensure firewall and intrusion prevention, protect endpoints through antivirus and malware detection, and offer Security Information & Event Management (SIEM) for real-time monitoring of security-relevant events. Our Zero Trust and identity management includes access controls, multi-factor authentication, and detailed user administration. Additionally, we provide rapid incident response to mitigate damage in the event of security incidents.
Data security is paramount, which is why we provide reliable backup and recovery solutions. Automatic backups secure your corporate data regularly, while dependable disaster recovery strategies enable rapid restoration in emergency situations. We also ensure GDPR-compliant long-term archiving and data retention as well as efficient storage solutions through deduplication and encryption.
To comprehensively support you and your employees in daily operations, we provide IT support and helpdesk services both remotely and on-site. Our first-level support assists your employees with standard inquiries, while second-level support resolves in-depth technical issues. A 24/7 helpdesk ensures rapid response times for potential IT emergencies. Additionally, we provide on-site support for hardware issues and network optimizations as well as an ITIL-based ticket system for structured incident management.
Another important component of our service portfolio is license management and software administration. We optimize your software licenses and manage applications efficiently by centrally controlling Microsoft, Adobe, and SAP licenses. Automatic updates and patch management ensure that current software versions are always utilized. Furthermore, we analyze license usage and optimize it to avoid unnecessary costs.
IT expertise for maximum efficiency and security
Our Competencies
Predictable, secure, scalable – IT solutions with clear advantages
Your Benefits at a Glance
Maximize security, efficiency, and scalability – with transparent pricing and proactive IT protection.
- Cost efficiency and transparency through predictable monthly fixed prices
- Highest information security standards through our ISO/IEC 27001 certification
- Reliable protection against cyber threats through comprehensive security measures
- Early detection and prevention of IT issues through proactive monitoring
- Significantly reduced IT workload for organizations
- GDPR-compliant, flexible, and scalable solutions that grow with organizational requirements
- Tailored, transparent IT strategies without hidden costs
Success Stories
Experience That Counts
The reliability of the service desk and on-site support noticeably increases the satisfaction of our employees. In addition, the efficient control of the services of all IT service providers contributes to a general increase in quality. This enables us to set up our IT landscape in a sustainable manner for the future.
Hans-Jürgen Nolte
Digitalization & Commercial Consulting Department
Thüga Aktiengesellschaft
“With digatus’ support, our guests can get online right away, access our route database, and rate their climbing experience on site.”
Ferdinand Triller
Project Management
State Performance Center & DAV Climbing Center Augsburg
“By outsourcing our IT infrastructure to digatus, we ensure that we can always operate with state-of-the-art technology. The professional and pragmatic collaboration with digatus helps us to focus specifically on our core business and thus remain flexible in responding to market requirements at all times.”
David Delagrange
Operations Manager
State Performance Center & DAV Climbing Center Augsburg
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