Your career at digatus in the division
IT Operations & Services
Your career at digatus
IT Operations & Services Division
Our IT Operations and Services team supports clients with comprehensive expertise and experience in managing service processes. Whether by phone at the Service Help Desk or directly on-site—client concerns are our highest priority. Tasks range from first-, second-, and third-level support to implementing migration projects and monitoring solutions. Technologies such as Microsoft 365, Azure Services, Veeam Backup, Cisco Meraki, and many others are used daily to ensure optimal solutions. Close collaboration results in user-oriented solutions tailored to individual client requirements. Customized professional development opportunities enable continuous deepening of expertise and targeted application in projects.
Join our team
Job Offers
We drive digitalization in companies and are looking for companions on our mission!
IT Operations & Services
Career levels at digatus
From apprentice to Azure Architect—here you can develop, take on responsibility, and grow through exciting projects.
VIP Service Engineer
As a VIP Service Engineer (m/f/d), you independently handle support and consulting tasks related to the IT environment of our VIP clients. Finding tailored solutions at the management level is one of your primary responsibilities. You are also responsible for optimizing existing IT systems, maintaining and upgrading management hardware, and installing and commissioning operating systems.
You analyze errors, resolve issues, and handle administrative tasks such as asset management and employee onboarding and offboarding. You also manage data backup, data recovery, and/or data encryption for our clients.
Teamwork is our top priority
Cutting-edge topics and technologies
Professional development and certifications
Team Events
System Administrator
As a System Administrator (m/f/d), you are responsible for configuring, monitoring, and maintaining complex IT systems and ensuring their functionality. You apply your expertise in database systems and cloud storage as well as your experience with network architecture and infrastructure. In addition to analyzing and resolving problems and disruptions, managing hardware and software components is part of your responsibilities. When planning procurements, you conduct comparative analyses, assess technical change requirements, and evaluate their cost-effectiveness. Together with our team, you also provide expert support for our clients’ IT and their professional development. You monitor and update the entire IT infrastructure and maintain hardware and software operations, including automatic updates and backups.
Teamwork is our top priority
Cutting-edge topics and technologies
Professional development and certifications
Team Events
Service Manager
As a Service Manager (m/f/d), you support our clients at the strategic, technical, and tactical levels, serving as the interface between clients and internal specialists. Your primary responsibilities include providing technical support to clients in their system environment at the first-level support level. This includes installing, updating, and configuring software solutions, as well as quality assurance and continuous improvement of the services offered. Exciting projects and on-site client visits also enrich your daily work.
Teamwork is our top priority
Exciting customer projects
Professional development and certifications
Team Events
Operations Manager
As an Operations Manager (m/f/d), you are responsible for all support and client services at the second-level support tier.
You continuously identify new challenges and opportunities for our company. To this end, you develop and review our operational policies and procedures on an ongoing basis. You are also responsible for the continuous analysis and optimization of internal business processes with regard to various performance indicators with the goal of continuous improvement. As part of operational activities, you are responsible for implementing smaller upgrade and integration projects. You work closely with our business unit leaders. Together, you develop policy, planning, and strategic decisions and plan short- and long-term company objectives.
Teamwork is our top priority
Exciting customer projects
Professional development and certifications
Team Events
Azure Architect
In the enterprise client segment, you support our team as an Azure Architect (m/f/d) on highly exciting projects. You are responsible for advising our clients on planning, designing, and implementing cloud solutions based on Microsoft Azure and integrating them into existing environments. Drawing on your experience, you create hybrid solutions for our clients and effectively combine public and private cloud components. You are independently responsible for all project planning, budgeting, and management, ensuring high client satisfaction. You provide recommendations for optimizing existing technologies or implementing new ones. At the same time, you use your expertise to guide our employees in executing important projects and processes.
Teamwork is our top priority
Exciting customer projects
Mentor for career starters
Professional development and certifications
Team Events
Your start in professional life
We are looking for tomorrow’s talent and regularly strengthen our team with working students and interns.
Apprenticeship
Would you like to start your professional career through an apprenticeship? Then you are in the right place if you want to train as an IT Specialist for System Integration (m/f/d). Through the combination of vocational school and on-the-job training, you benefit not only from theoretical foundations but especially from diverse professional experience.
Teamwork is our top priority
Cutting-edge topics and technologies
Optimal entry into professional life
100% retention rate
Your Application at digatus
Application Process
Here you will find all information about the application process at digatus and answers to the most important questions.
Welcome Aboard!
Online Application
In our job portal, you will find all our open positions. Choose the job offer that appeals to you and upload your documents quickly and easily. An unsolicited application is also possible here.
Ideally, you should submit the following documents:
- Current CV
- Work references, certificates
- Cover letter (optional)
Initial Interview / Culture Talk
Your application has caught our interest. We would like to get to know you and also convince you about us. We invite you to an initial virtual meeting.
Second interview with technical assessment
The first meeting went great – we invite you to a second meeting with the department (usually on-site, alternatively virtual).
In a technical interview with colleagues from the department, we will ask you a few questions about your technical skills. You will gain valuable insight into how we work technologically at digatus and meet part of the team.
Feedback and Contract Offer
We and you are fully convinced of each other? Then we look forward to discussing the final details with you. Together we clarify everything important and make you an attractive offer so that nothing stands in the way of your start with us!
Onboarding
Soon we will warmly welcome you to our team! We are very much looking forward to you and starting together with preboarding / onboarding. Be excited about all the exciting (advance) information and your personal onboarding day!
Your path to us
Our expert for your concerns
Jasmin Neamtu is Head of People & Culture at digatus and your expert for all topics related to personnel development and corporate culture. Since joining in 2017, she has played a key role in building up the department – from developing the first career model to managing the entire HR area. With her experience and passion for modern human resources work, she and her team shape the work environment at digatus.
Career at digatus
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