Your Career at digatus in the Division
IT Operations & Services
Your Career at digatus
Division IT Operations & Services
Our IT Operations and Services team supports customers with comprehensive know-how and experience in handling service processes. Whether by phone in the Service Help Desk or directly on-site – customer concerns have the highest priority. The tasks range from first, second, and third-level support, from the implementation of migration projects to monitoring solutions. Microsoft 365, Azure Services, Veeam Backup, Cisco Meraki, and many other technologies are used daily to ensure optimal solutions. Through close collaboration, user-oriented solutions are created that are tailored to the individual requirements of the customers. Individual training opportunities allow for continuous deepening of expertise and targeted use in projects.
Join Our Team
Job Offers
We drive digitalization in companies and are looking for companions on our mission!
IT Operations & Services
Career Levels at digatus
From dual studies to Principal – here you can develop, take on responsibility, and grow in exciting projects.
VIP Service Engineer
As a VIP Service Engineer (m/f/d), you independently take on support and consulting tasks around the IT environment of our VIP customers. Finding tailored solutions at the management level is one of your main tasks. You are also responsible for optimizing existing IT systems, maintaining and upgrading management hardware, and installing and commissioning operating systems.
You analyze errors, resolve disruptions, and take over administrative management, e.g., asset management, on- & offboarding of employees. You also take care of data backup, data recovery, and/or data encryption for our customers.
Teamwork is Our Top Priority
Cutting-edge Topics and Technologies
Further training and certifications
Team events
System Administrator
As a System Administrator (m/f/d), you are responsible for the configuration, monitoring, and maintenance of complex IT systems and ensure their functionality. You use your expertise in database systems and cloud storage as well as your experience with network architecture and infrastructure. In addition to analyzing and resolving problems and disruptions, your tasks include managing hardware and software components. When planning procurements, you conduct variant comparisons, check technical change requirements, and assess their economic efficiency. Together with our team, you also take care of the professional support of our customers’ IT and their further training. You control and update the entire IT infrastructure and maintain the operation of hardware and software, including automatic updates and backups.
Teamwork is Our Top Priority
Cutting-edge Topics and Technologies
Further training and certifications
Team events
Service Manager
As a Service Manager (m/f/d), you support our customers at strategic, technical, and tactical levels, representing the interface between customers and internal specialists. Your main tasks include providing technical support to customers in their system environment at the first level support level. This also includes the installation, update, and configuration of software solutions as well as quality assurance and continuous improvement of the services offered. Exciting projects and on-site customer visits also enrich your daily work routine.
Teamwork is Our Top Priority
Exciting customer projects
Further training and certifications
Team events
Operations Manager
As an Operations Manager (m/f/d), you are responsible for the entire support and care of our customers at the second level.
You continuously identify new problems and opportunities for our company. To this end, you constantly develop and review our operational policies and procedures. You are also responsible for the ongoing analysis and optimization of internal business processes regarding various performance indicators with the goal of continuous improvement. As part of operational activities, you are responsible for implementing smaller upgrade and integration projects. You work closely with our Business Unit leaders. Together, you design policy, planning, and strategy decisions and plan short-term and long-term company goals.
Teamwork is Our Top Priority
Exciting Customer Projects
Further Education and Certifications
Team Events
Azure Architect
As an Azure Architect (m/f/d) in the enterprise customer segment, you support our team on highly exciting projects. You are responsible for advising our customers on planning, designing, and implementing cloud solutions based on Microsoft Azure, as well as their integration into existing environments. Drawing on your experience, you create hybrid solutions for our customers and sensibly combine public and private cloud components. You are independently responsible for the entire project planning, budgeting, and management, ensuring high customer satisfaction. You provide us with recommendations for optimizing existing technologies or implementing new ones and their realization. At the same time, you use your expertise to guide our employees in carrying out important projects and processes.
Teamwork is Our Top Priority
Exciting Customer Projects
Mentor for Career Starters
Further Education and Certifications
Team Events
Your Start in Professional Life
We are looking for the talents of tomorrow and regularly strengthen our team with working students and interns. You can also write your bachelor’s or master’s thesis with us at any time, feel free to contact us! Apprenticeship Do you want to start your professional life through an apprenticeship? Then you’ve come to the right place. Through the mix of vocational school and work in the company, you benefit not only from the theoretical foundations but especially from diverse professional experience.
Teamwork is Our Top Priority
Cutting-edge Topics and Technologies
Optimal Entry into Professional Life
100% Chance of Permanent Employment
Your Application at digatus
Application Process
Here you will find all information about the application process at digatus and answers to the most important questions.
Welcome Aboard!
Online Application
In our job portal, you will find all our open positions. Choose the job offer that appeals to you and upload your documents quickly and easily. An unsolicited application is also possible here.
Ideally, you should submit the following documents:
- Current CV
- Work references, certificates
- Cover letter (optional)
Initial Interview / Culture Talk
Your application has caught our interest. We would like to get to know you and also convince you about us. We invite you to an initial virtual meeting.
Second Interview with Technical Assessment
The first meeting went great – we invite you to a second meeting with the department (usually on-site, alternatively virtual).
In a technical interview with colleagues from the department, we will ask you a few questions about your technical skills. You will get a good insight into how we work technologically at digatus and meet part of the team.
Feedback and Contract Offer
We and you are fully convinced of each other? Then we look forward to discussing the final details with you. Together we clarify everything important and make you an attractive offer so that nothing stands in the way of your start with us!
Onboarding
Soon we will warmly welcome you to our team! We are very much looking forward to you and starting together with preboarding / onboarding. Be excited about all the exciting (advance) information and your personal onboarding day!
Personal. Close. Here for You.
Transformation Begins with You – I'll Accompany You on Your Way to Us!
Your Path to Us
Our Expert for Your Concerns
Anna Schürer is Senior Talent Acquisition Specialist at digatus and your expert for all questions regarding the application process. As the central point of contact, she guides you through the entire application process and is happy to assist you with her experience and passion for talent management.
Career at digatus
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