
Process Management
Our process management analyzes and optimizes your business operations through precise recording, evaluation, and redesign of processes. We identify inefficient structures, eliminate friction losses, and implement tailored improvement measures together with you. By using proven methods and digital tools, we increase productivity and create transparent, optimized, and (partially) automated processes. This allows you to achieve significant cost savings and sustainable efficiency gains.
Process Optimization for Your Business Success
Service Components
From analysis and strategic alignment to IT integration – tailored solutions for an efficient, future-proof process landscape.
Determining the current process maturity level and specific needs of your organization
Our analysis begins with a comprehensive inventory of all business processes. Using state-of-the-art analysis tools, standardized maturity models, and benchmark-oriented methods, we capture the current state of your operations. Through structured interviews, interactive workshops, and quantitative data collection, weaknesses, bottlenecks, and individual needs are systematically identified. We visualize the insights gained in detailed process profiles that allow for precise evaluation. This data-driven approach forms the basis for targeted optimization measures, increases efficiency, and enables sustainable competitive advantages. The analysis directly informs strategic action recommendations and creates transparency about the current maturity level of your processes – an essential step towards continuous improvement.
Alignment of processes with strategic company goals as part of organizational development
The strategic alignment of your processes with overarching company goals is a central success factor. We begin with an in-depth analysis of your corporate strategy to identify critical success factors and long-term objectives. We then compare these with the existing process landscape and identify discrepancies and optimization potentials. In interdisciplinary workshops and strategy meetings, processes are realigned to optimally contribute to achieving strategic goals. This holistic approach ensures that operational processes are not viewed in isolation, but as an integral part of organizational development. In this way, we create synergies, increase efficiency, and secure the sustainable transformation of your company – for a future-proof and agile organization.
Development of a tailored process map using process modeling tools
We develop an individual process management architecture that serves as a structural backbone for sustainable optimizations. In this concept, we create a comprehensive process map that transparently depicts all processes, interfaces, and responsibilities. In parallel, we define a clearly structured role model that unambiguously assigns responsibilities and regulates areas of accountability. Using state-of-the-art visualization techniques and analytical methods, processes are graphically represented, making potential improvements and redundancies quickly identifiable. In close coordination with executives and operational teams, we ensure that the architecture is precisely tailored to your company’s requirements. This customized concept creates the foundation for efficient, integrated process management that enables sustainable efficiency gains and improved control.
Support in implementing systematic and networked process management
The successful implementation of systematic and networked process management requires a structured and practical approach, which we guide as experienced partners. From detailed planning through step-by-step implementation to continuous optimization, our experts are at your side. We develop clear implementation plans, integrate proven tools, and establish regular review processes to ensure the quality and effectiveness of the new structures. Through targeted training and change management measures, we promote acceptance among all stakeholders and strengthen cross-departmental collaboration. Our holistic support approach minimizes friction losses and ensures the sustainable integration of networked process management into your existing organization – for measurable efficiency gains and long-term success.
Selection and introduction of suitable IT technologies to support your processes
The targeted selection and implementation of modern IT technologies is crucial for optimally supporting your processes. We start with a detailed requirements analysis, capturing existing workflows and future potentials. Subsequently, we evaluate market-leading software solutions, automation tools, and digital platforms that are precisely tailored to your process landscape. Through intensive workshops and technical assessments, we ensure that the selected technologies are not only functional but also scalable and future-proof. The introduction is carried out in close collaboration with your IT team, accompanied by comprehensive training and support measures. This way, we create a powerful IT-supported environment that reduces manual efforts, increases productivity, and promotes innovation – a sustainable competitive advantage for your company.
Intelligently Design and Automate Processes
Our Competencies
Standardized Process Analysis
Detailed recording and evaluation of existing procedures to increase efficiency.
Process Mining
Analysis of process flows to identify bottlenecks.
Process Documentation and Modeling
Needs-oriented modeling according to the leading convention BPMN 2.0.
Lean Management
Streamlining and optimization of processes to increase efficiency.
Workflow Automation
Introduction of Robotic Process Automation for routine tasks (e.g., using Microsoft Power Automate).
End-to-End Digitalization
Automation and optimization of entire business processes.
Competitive Advantage Through Process Optimization
Your Benefits from Targeted Process Management
Significant cost savings, increased productivity, and a transparent, error-free process landscape for long-term success.
- Significant cost savings through optimized processes
- Increase in operational efficiency and productivity
- Reduction of friction losses and sources of error
- Increased transparency and traceability of processes
- Long-term competitiveness and innovation capacity
- Comprehensive and individualized knowledge management
Success Stories
Experience That Counts
“The conducted process mining provided us with very insightful findings and valuable insights. To better exploit these potentials, we will expand its use to other areas.”
Jessica Tröger
Head of Mortgage Financing Department
PSD Bank Nürnberg eG
“With digatus by our side, we carried out the carve-out in record time and with great success, which would never have been possible without good cooperation. There were no problems, only challenges that we mastered together.”
Boban Radulovic
IT Director
Tremonia Mobility GmbH
Competent Advice at Your Side
Our Expert for Your Concerns
Dr. Moritz Hagen is responsible for the Change Management area and serves as the central point of contact for all topics related to change processes, organizational transformation, and the support of change projects.