Managed Services
Our Managed Services offer comprehensive IT services where we take over the management, maintenance, and optimization of your IT infrastructure. This allows you to focus on your core business while our experts manage your IT securely, efficiently, and cost-effectively. Our services include, for example, the support of your server, network, and cloud environments as well as all security measures to protect them. If needed, we also optimize the use of your software licenses and support you in developing a future-proof IT strategy.
Comprehensive IT Solutions for Maximum Performance and Security
Service Components
From infrastructure to IT security – we offer solutions that minimize downtime, optimize costs, and make your company future-proof.
Our experts take care of your entire IT infrastructure, from servers to networks to cloud solutions. This includes server management with administration, maintenance, and optimization of physical and virtual servers, as well as network management including monitoring, maintenance, and performance optimization of firewalls, switches, and routers. We also offer cloud management for the integration and administration of cloud services such as AWS, Azure, and Google Cloud, as well as automated patch management for regular security and functional updates. 24/7 monitoring and proactive troubleshooting ensure minimized downtime and optimal performance.
IT security is essential for every company. Our solutions therefore offer protection against both cyberattacks and data loss. We ensure firewall and intrusion prevention, protect endpoints through antivirus and malware detection, and provide you with Security Information Event Management (SIEM) for real-time monitoring of security-relevant events. Our Zero Trust and Identity Management includes access controls, multi-factor authentication, and detailed user management. Additionally, we offer rapid incident response to limit damage in case of potential security incidents.
Data security is of utmost importance, which is why we provide you with reliable backup and recovery solutions. Automatic backups regularly secure your company data, while reliable disaster recovery strategies enable quick restoration in case of emergency. We also ensure GDPR-compliant long-term archiving and data storage, as well as efficient storage solutions through deduplication and encryption.
To comprehensively support you and your employees in everyday operations, we offer IT support and helpdesk services both remotely and on-site. Our first-level support assists your employees with standard inquiries, while second-level support resolves in-depth technical issues. A 24/7 helpdesk ensures quick response times for potential IT emergencies. Additionally, we offer on-site support for hardware problems and network optimizations, as well as an ITIL-based ticket system for structured incident management.
Another important component of our service offering is license management and software administration. We optimize your software licenses and efficiently manage applications by centrally controlling Microsoft, Adobe, and SAP licenses. Automatic updates and patch management ensure that the latest software versions are always used. We also analyze license usage and optimize it to avoid unnecessary costs.
A future-proof IT strategy is crucial for business success. Therefore, we offer you comprehensive and sustainable IT strategy consulting. This includes analysis and evaluation of the current IT infrastructure, advice on cloud migrations and digitalization concepts, as well as support in IT cost optimization and budget planning.
IT Expertise for Maximum Efficiency and Security
Our Competencies
Predictable, Secure, Scalable – IT Solutions with Clear Advantages
Your Benefits at a Glance
Maximize security, efficiency, and scalability – with transparent pricing and proactive IT protection.
- Cost efficiency and transparency through predictable monthly fixed prices
- Reliable protection against cyber threats due to comprehensive security measures
- Early detection and prevention of IT problems through proactive monitoring
- Significantly reduced IT effort for companies
- GDPR-compliant, flexible, and scalable solutions that grow with the company's requirements
- Tailored, transparent IT strategies without hidden costs
Success Stories
Experience That Counts
The reliability of the service desk and onsite support noticeably increases satisfaction among our employees. Moreover, the efficient management of services from all IT service providers contributes to a general increase in quality. This enables us to position our IT landscape in a future-proof and sustainable manner.
Hans-Jürgen Nolte
Department of Digitalization Commercial Consulting
Thüga Aktiengesellschaft
“With the support of digatus, our guests can start surfing right away, access our route database, and evaluate their climbing experience on the spot.”
Ferdinand Triller
Project Management
State Performance Center DAV Climbing Center Augsburg
“By outsourcing our IT infrastructure to digatus, we ensure that we can always operate at the cutting edge of technology. The professional and pragmatic cooperation with digatus helps us to focus specifically on our core business and thus always respond flexibly to market requirements.”
David Delagrange
Operation Manager
State Performance Center DAV Climbing Center Augsburg
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